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Article
Publication date: 24 June 2024

Cass Shum, Hyounae (Kelly) Min, Jie Sun, Heyao (Chandler) Yu and Zhaoli He

Service robots are increasingly prevalent in the hospitality industry. While studies have explored the concept of service robot risk awareness (SRRA) – an employee’s perception of…

Abstract

Purpose

Service robots are increasingly prevalent in the hospitality industry. While studies have explored the concept of service robot risk awareness (SRRA) – an employee’s perception of service robots posing a threat to human labor – the impact of SRRA on robot abuse and its emotional mechanism through which it affects employees remains unclear. This research leverages emotional appraisal theory to investigate the mediating role of fear of robots in the relationship between SRRA and robot abuse. Additionally, considering the influential role of leadership in shaping emotional appraisal, this study aims to examine the moderating impact of transformational leadership.

Design/methodology/approach

To test the proposed model, time-lagged survey data were collected from 283 employees working under 54 leaders in 18 hotels in China. The model was analyzed using multilevel modeling in Mplus 7.3.

Findings

At the individual level, SRRA indirectly increases robot abuse through the mediation of fear of robots. However, there is a cross-level moderation: the indirect relationship is alleviated when leaders exhibit high levels of transformational leadership.

Originality/value

This study pioneers the concept of robot abuse in hospitality and tourism settings. It extends emotional appraisal theory by highlighting the significant mediating role played by fear of robots. Furthermore, demonstrating how transformational leadership can mitigate the effects of SRRA offers valuable insights for leadership selection and training to facilitate the successful implementation of service robots.

研究目的

服务机器人在酒店业中日益普及。虽然研究已探讨了服务机器人风险意识(SRRA)的概念——即员工对服务机器人构成对人力劳动的威胁感知, 但SRRA对辱虐机器人及其对员工的情绪机制的影响仍不清楚。本研究利用情绪评估理论调查了恐惧对SRRA与机器人滥用之间关系的中介作用。此外, 考虑到领导在塑造情绪评估中的重要作用, 本研究还考察了变革型领导力的调节影响。

研究方法

为了测试提出的模型, 收集了来自中国18家酒店中54位领导下的283名员工的时滞调查数据。该模型使用Mplus 7.3中的多层建模进行分析。

研究发现

在个体水平上, SRRA通过恐惧对机器人的中介作用间接增加了辱虐机器人。然而, 研究发现跨层次调节变量:当领导展现出较高水平的变革型领导力时, 间接关系得到缓解。

研究创新

本研究首创了服务在酒店和旅游领域的辱虐机器人行为概念。它通过突出恐惧对机器人的重要中介作用, 扩展了情绪评估理论。此外, 展示了变革型领导如何缓解SRRA的影响, 为领导选聘和培训提供了有价值的见解, 促进了服务机器人的成功实施。

Article
Publication date: 31 March 2022

Heyao Yu, Cass Shum, Michelle Alcorn, Jie Sun and Zhaoli He

There has been a dramatic increase in the adoption of service robots in hotels, potentially replacing the human workforce. Drawing on Social Amplification of Risk Framework, this…

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Abstract

Purpose

There has been a dramatic increase in the adoption of service robots in hotels, potentially replacing the human workforce. Drawing on Social Amplification of Risk Framework, this study aims to examine the moderating effect of transformational leadership on the indirect relationships between Gen Z employees’ tech-savviness and social skills on industry turnover intention via service robot risk awareness (SRRA).

Design/methodology/approach

This study collected two-wave time-lagged multilevel data of 281 frontline Gen Z hotel employees from 54 departments in China. Participants were asked to rate their tech-savviness, social skills and SRRA in the first survey. They rated their supervisor’s transformational leadership and industry turnover intention one week later.

Findings

Multilevel path analysis results showed SRRA mediates the negative indirect relationship of Gen Z employee’s tech-savviness and social skills on industry turnover intention. Transformational leadership weakened the positive effect of SRRA on industry turnover intention.

Originality/value

This study contributes to the growing literature on service robots by investigating the antecedents and outcomes of employees’ SRRA. To the best of the authors’ knowledge, it is one of the first empirical studies investigating the role of leadership to mitigate the negative consequences of employee’s SRRA. Managers can use the results of this study to implement training programs and ensure that employees and service robots successfully coexist in the workplace.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 8
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 4 January 2013

Gaojie Liu and Zhaoli Guo

The purpose of this paper is to investigate, numerically, the effects of the Prandtl number on the mixing process in two‐dimensional Rayleigh‐Taylor instability of incompressible…

Abstract

Purpose

The purpose of this paper is to investigate, numerically, the effects of the Prandtl number on the mixing process in two‐dimensional Rayleigh‐Taylor instability of incompressible and miscible fluids.

Design/methodology/approach

The simulations are carried out based on a double‐distribution‐function lattice Boltzmann method in which the Prandtl number can be adjusted.

Findings

The simulations reveal that the mixing‐zone grows inversely with increasing Prandtl number, but the processes of Rayleigh‐Taylor instability are nearly identical in terms of a dimensionless time as the Prandtl number ranges from 0.1 to 10. The symmetric property of the mixing‐zone is also studied, which is found to be closely dependent on the symmetry of the initial perturbations.

Originality/value

The results here show that the growth of the mixing‐zone is related to the Prandtl number, whereas most previous studies have been focused on the relationship between the growth of the mixing zone and time with a constant Prandtl number.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 23 no. 1
Type: Research Article
ISSN: 0961-5539

Keywords

Content available
Article
Publication date: 28 March 2019

Yen-Chiang Chang and Mehran Idris Khan

This study aims to explore why marine development and maritime security in Pakistan are significant and what the Chinese concerns are. Therefore, the objective of this research is…

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Abstract

Purpose

This study aims to explore why marine development and maritime security in Pakistan are significant and what the Chinese concerns are. Therefore, the objective of this research is to analyse a growing Pak–China bilateral interests, particularly at Gwadar, to achieve the geostrategic objectives of China–Pakistan Economic Corridor (CPEC).

Design/methodology/approach

The study adopts a qualitative means to discuss the significance of China’s ambitions towards the CPEC project concerning strategic deep-sea management and maritime regulations in the region, with a particular focus on the Gwadar Port.

Findings

The paper concludes that the Gwadar Port is a critical element for maritime security in the whole region. The study also provides an analysis of national and international, security and legal challenges associated with CPEC.

Originality/value

Most of the potential outcomes have already been discussed in public, though a limited academic discussion is available on the legal aspects. It is particularly so with regard to the development and capacity building in the maritime sector of Pakistan under this project. This study aims to explore why marine development and maritime security in Pakistan is significant and what the Chinese concerns are.

Article
Publication date: 4 October 2018

Yogarajah Nanthagopan, Nigel Williams and Karen Thompson

The purpose of this paper is to understand and identify the nature of evaluation criteria, levels and associations among levels of project success in development projects by NGOs…

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Abstract

Purpose

The purpose of this paper is to understand and identify the nature of evaluation criteria, levels and associations among levels of project success in development projects by NGOs in Sri Lanka.

Design/methodology/approach

The setting for this study is Sri Lanka, a country currently recovering from civil war and natural disasters and host to a large number of national and international NGOs involved in development projects. Data collection was conducted using a quantitative survey which obtained 447 responses. Multivariate analysis of data was conducted using confirmatory factor analysis and structural equation modelling.

Findings

The study confirmed that overall project success in NGOs could be assessed in three levels: project management (PM) success, project success and NGO success. The results conclude that there are strong associations among the three levels of project success; moreover, PM success and project success are indispensable for achieving NGO success.

Originality/value

This study extends existing research to confirm the presence of the three levels of project success and the interconnections among them. These findings can support subsequent research on development projects and also support the design of holistic evaluation tools to support project practices in NGOs.

Details

International Journal of Managing Projects in Business, vol. 12 no. 2
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 8 April 2024

Fei Shang, Bo Sun and Dandan Cai

The purpose of this study is to investigate the application of non-destructive testing methods in measuring bearing oil film thickness to ensure that bearings are in a normal…

Abstract

Purpose

The purpose of this study is to investigate the application of non-destructive testing methods in measuring bearing oil film thickness to ensure that bearings are in a normal lubrication state. The oil film thickness is a crucial parameter reflecting the lubrication status of bearings, directly influencing the operational state of bearing transmission systems. However, it is challenging to accurately measure the oil film thickness under traditional disassembly conditions due to factors such as bearing structure and working conditions. Therefore, there is an urgent need for a nondestructive testing method to measure the oil film thickness and its status.

Design/methodology/approach

This paper introduces methods for optically, electrically and acoustically measuring the oil film thickness and status of bearings. It discusses the adaptability and measurement accuracy of different bearing oil film measurement methods and the impact of varying measurement conditions on accuracy. In addition, it compares the application scenarios of other techniques and the influence of the environment on detection results.

Findings

Ultrasonic measurement stands out due to its widespread adaptability, making it suitable for oil film thickness detection in various states and monitoring continuous changes in oil film thickness. Different methods can be selected depending on the measurement environment to compensate for measurement accuracy and enhance detection effectiveness.

Originality/value

This paper reviews the basic principles and latest applications of optical, electrical and acoustic measurement of oil film thickness and status. It analyzes applicable measurement methods for oil film under different conditions. It discusses the future trends of detection methods, providing possible solutions for bearing oil film thickness detection in complex engineering environments.

Details

Industrial Lubrication and Tribology, vol. 76 no. 3
Type: Research Article
ISSN: 0036-8792

Keywords

Article
Publication date: 18 January 2021

Juliana Lilly

This paper discusses how peer pressure works and how to use it in a positive way to encourage employees to behave in ways that are beneficial to the organization.

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Abstract

Purpose

This paper discusses how peer pressure works and how to use it in a positive way to encourage employees to behave in ways that are beneficial to the organization.

Design/methodology/approach

This viewpoint is prepared by an independent writer offering practical suggestions to improve employee compliance by applying academic theory.

Findings

Organizations can create positive peer pressure through institutionalized socialization tactics that set clear expectations for behavior. These expectations become ingrained in culture leading to employees acting as “enforcers” of cultural values.

Originality/value

This article saves executives and researchers hours of reading time by presenting decades of research in a condensed and easy-to-read format.

Details

Development and Learning in Organizations: An International Journal, vol. 35 no. 5
Type: Research Article
ISSN: 1477-7282

Keywords

Article
Publication date: 9 September 2024

Katia Osso and Michael Halinski

While work-life policies (WLPs) are tools that employees may draw on to better manage and balance their work and life demands, there is growing evidence that suggests the usage of…

Abstract

Purpose

While work-life policies (WLPs) are tools that employees may draw on to better manage and balance their work and life demands, there is growing evidence that suggests the usage of WLPs may negatively impact other employees. Drawing from the theory of role dynamics and social role theory, we examine the indirect effect of co-workers taking childcare leave (CTCL) on work anxiety via work-role overload, as well as the impact of gender on this indirect relationship.

Design/methodology/approach

We used Prolific Academic to recruit 236 employees to participate in a three-wave study. These data were analyzed as a hypothesized structural equation modelling (SEM) using SPSS AMOS.

Findings

Findings reveal: (1) CTCL positively relates to work anxiety via work-role overload, and (2) gender moderates this indirect effect such that this positive relationship is stronger for men than women.

Practical implications

Work-life policy makers should take note of the “hidden costs” associated with work-life policy usage on other employees. Managers should work with policy users to mitigate the negative effects of policy usage on others.

Originality/value

In contrast to broader WLP research, which focuses on the benefits of policy usage on the policy user, this research shows the negative implications of work-life policies on others’ work anxiety via work-role overload. In doing so, it becomes the first study to showcase a crossover effect of CTCL on employees’ work anxiety.

Details

Career Development International, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 January 2014

Xilian Wang, Baoming Ge and Jin Wang

The novel bearingless switched reluctance motor (BSRM) is proposed recently, which is different from the conventional BSRM in the stator structure and suspension winding…

Abstract

Purpose

The novel bearingless switched reluctance motor (BSRM) is proposed recently, which is different from the conventional BSRM in the stator structure and suspension winding arrangement. The reduced number of suspension windings makes the novel BSRM much simpler, so that the control circuit and algorithm are greatly simplified when compared to those of the conventional BSRM. This paper for the first time proposes the novel BSRM's analytic model, including the mathematical relationships among the winding currents, rotor angle, radial forces, and motor torque, to further achieve the suspending forces and torque control. The paper aims to discuss these issues.

Design/methodology/approach

The magnetic equivalent circuit method is employed to obtain the self-inductances and mutual-inductances of the motor torque windings (main windings) and suspension windings (control windings). The straight flux paths are combined with the elliptical fringing flux paths to calculate the air-gap permeances, and the stored magnetic energy. Then, the mathematical expressions of radial forces and torque are derived. A novel BSRM prototype is analyzed through using the proposed analytical model and the finite element model. The results of both methods are compared to verify the proposed mathematical model.

Findings

The proposed mathematical model of the novel BSRM considering unsaturated magnetic circuits is verified by finite-element analysis results.

Research limitations/implications

The mathematical model represents the situation of magnetic circuit unsaturated and is not suitable for the magnetic circuit saturation. It cannot be used to control the motor which is working in the deep magnetic circuit saturation region.

Practical implications

Building mathematical model is a necessary step for the motor's suspension and rotating control. The built model provides the fundamental for the preliminary control algorithm and experimental study of this novel BSRM.

Originality/value

For the first time, the novel BSRM's mathematical model is proposed. It provides necessary fundamental for the motor's further analysis, design, and suspending and rotating controls.

Details

COMPEL: The International Journal for Computation and Mathematics in Electrical and Electronic Engineering, vol. 33 no. 1/2
Type: Research Article
ISSN: 0332-1649

Keywords

Book part
Publication date: 6 July 2012

Eklabya Sharma

Mountains provide more than 40% of global goods and services. The ecosystem services arising from the Hindu Kush-Himalayas (HKH) in the form of water, biodiversity and niche…

Abstract

Mountains provide more than 40% of global goods and services. The ecosystem services arising from the Hindu Kush-Himalayas (HKH) in the form of water, biodiversity and niche products, hydroelectricity, timber, mineral resources, and recreation are enormous. The HKH region is enriched by a diversity of cultures, ethnic groups, and traditional knowledge systems. Thus, it is a paradox that, in spite of rich natural resources and cultures, poverty is rampant. Additionally, the HKH is a hotspot for climate change impacts, but the region has been identified as a data deficient during the 2007 assessment report of the Intergovernmental Panel on Climate Change (IPCC). Since then, some progress has been made to fill the data gap, specifically relating to biodiversity, cryosphere, and climate change. This chapter introduces the HKH region and elaborates the need for modeling in the context of dealing with climate change.

Details

Climate Change Modeling For Local Adaptation In The Hindu Kush-Himalayan Region
Type: Book
ISBN: 978-1-78052-487-0

Keywords

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